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MK IV CASE BUG

Good afternoon.

It was supposed, for today, to be my "MK IV CASE" day. All I had to do was play a game and get the case. The problem is when I came home, my day streak went back to the first day, leaving me without the MK IV Case. Anyone had this type of problem? Or anyone knows if this is the place to "complain" about it?
I know they had problems with new implementation, but I thought they were fixed ...
When I logged in, I still had the cooldown from yesterday, although short time, like 40 sec. But I logged out. When I logged in, I was back in the first day.

Any tips?

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