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Let's seriously talk 'bout South America servers lag issue

Hi guys!

When the lag problem will be solved? it's a recurring issue that happens around 7PM (Brazil / Local Time) 'til midnight, my ping goes up from 20 (normal ping) to 168, 200 ... (and I'm from Rio de Janeiro) ... happens to several users! Please, can u guys fix that issue?



  • xTripaxTripa Posts: 7

    Actually, at times that the guys usually play the server gets extremely high ping, and ends up discouraging a lot of people.

    I would like at least one explanation about what is happening =/

  • guliver6571guliver6571 Posts: 2

    Well, probably bad server hosts...
    (hope it's not that, it would mean that they want to decrease our server quality ;-;)

  • mrdiscomrdisco Posts: 15

    The guy on support (DoughBall) is a nice fella but there hasn't been a single update or solution to the problem.

    This is an issue on Splash Damage end. Now I see what people meant by notorious lack of communication.

  • mrdiscomrdisco Posts: 15
    edited May 8

    If any of the devs are interested, my support ticket numbers are #4481 and #4313.

  • xR3D3MPT10NxxR3D3MPT10Nx Posts: 2

    Well I have that big problem too, in the afternoon I play with 40-60 ping, but after 7pm my ping goes over 150 (it also reached 188). It's impossible to play with those ping.
    Lot's of played complain with the same problem, I hope the devs give us an answer and solve this problem!

  • PorkchopiyaPorkchopiya Posts: 41
    edited May 10

    it also happen here in Philippines my normal ping is 75, after this update it takes 200+ ping. cannot focus on aim with that ping. and i decided to stop playing this game.

  • mrdiscomrdisco Posts: 15

    Happening right now.

  • Unfortunately I have to agree, we are having problems with ping and it is difficult to play like this, I'm pretty sure many players are not playing because of this "error".

  • mrdiscomrdisco Posts: 15
    edited May 17

    Still happening and no word about it.

    By the way... we are heading to one month of the issue.

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