This is not serious or comercial

I posted another post saying that I had a strange ranked penalty.
Well, that penalty ended so I tried to play ranked.

We win the first ranked match.
Inmediatly after, a tried to play second ranked match but I can't play it.
Now I have a 6 hour penalty.

I only played a match before the older penalty and it was the first ranked match we won.

I don't understand anything ...

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